[rt-users] Emailing programs

[Rainer Duffner]

Am Mo, den 13.09.2004 schrieb bob um 16:28:
> What emailing programs do you use for RT... sendmail.. 

I use qmail, but that's only because the box allready had it.

> fetchmail... I am

You might need that if you don't operate a "real" mailserver that is
also MX for its domain (which you seem to happen to do).

> having issues setting it up to send and recive email since our pop3 and smtp 
> servers are not the RT server... 

You can install the rt-mailgate on the mailserver. Then, you don't need
to setup any incoming mail-server for your RT-server, as the tickets
will be forwarded via WWW.
The RT-server will just have to be configured to relay outgoing mails
via your central mail-server.

If you can't do this, you must find some other way to have mail
delivered to your RT-server via your MX.
This largely depends on the mailserver-software on your MX. 

Had you provided this information upfront, nobody would have needed to
"guess" that you're probably using some sort of POP3-fetcher to get your
mails into your (windows) mailserver (merak).




Rainer
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~     Rainer Duffner - rainer at ultra-secure.de     ~
~           Freising - Munich - Germany           ~
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