[rt-users] resolved message

[Jonathan Chen]

Try this one...  it seems the code has changed.  The last one I used was not totally what I wanted but its better than nothing.

http://wiki.bestpractical.com/index.cgi?AddLastCommentToMail


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Ed Davison
> Sent: Tuesday, September 14, 2004 10:22 AM
> To: rt-users
> Subject: [rt-users] resolved message
> 
> When I go to resolve a ticket, I get the default resolved template,
> which is fine.  But, when I enter text into the "Message" field on the
> screen, it does not show up in the resolved message to the user.
> 
> I have tried {$Ticket->Message} but that does not do it.
> 
> How do I get my message to appear in the template?  What RT field do I
> need to insert to get it to show up?
> 
> Ed
> 
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com 
 
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