[rt-users] who has the right to approval?
Lao Qiu
shiqing.qiu at g-phone.com.cn
Tue Sep 14 23:38:03 EDT 2004
Hello,
I set a scrip for a queue,the condition is "on create",the action is create tickets,the template is below:
===Create-Ticket: codereview
Subject: Code review for {$Tickets{'TOP'}->Subject}
Depended-On-By: {$Tickets{'TOP'}->Id}
Queue: General
Type: Approval
Content: Someone has created a ticket. you should review and approve it, so they can finish their work
ENDOFCONTENT
But where could I can set the user who has the right to approval?
Thanks!
Shiqing qiu
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