[rt-users] FW: Login problem

[Nils-Erik Svangård]

Jeff Brooks-Manas wrote:

>Hello again,
>
>This appears to be a problem with Internet Explorer 6, but only on a
>remote machine (any remote machine). It works fine on a remote machine
>running Firefox, or the localhost/server if it's running IE. Is there
>something I have to do to confiugre IE on the remote machine?
>
>Thanks!
>
>Jeff
>
>-----Original Message-----
>From: Jeff Brooks-Manas 
>Sent: Thursday, September 16, 2004 2:56 PM
>To: 'rt-users at lists.bestpractical.com'
>Subject: Login problem
>
>Hello,
> 
>I just set up RT 3.0.11-2 on a Windows 2000 Pro box. I logged in from
>another windows machine, and every time I try to choose a different
>screen, I am prompted to log in again. Once I do, I am shown the correct
>page, but I'd like to know how to fix it. Logging in from a Fedora
>machine, I can go between different screens without having to log in
>over and over.
> 
>Any help would be appreciated.
> 
>Thanks!
>
>Jeff
>
>Jeff Brooks-Manas - Sr. IT Coordinator
>Raines, Melton & Carella, Inc.
>2001 N. Main St., Suite 400
>Walnut Creek, CA 94596
>
>(925) 627-4136 (direct)
>(925) 299-6733 (office)
>(925) 299-6736 (fax)
>
>jbrooks-manas at rmcengr.com
>http://www.rmcengr.com
>
>--------------------------------------------------------------------------------
>
>Innovative Solutions for Water and the Environment.
>
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>
>Be sure to check out the RT wiki at http://wiki.bestpractical.com
>
>  
>
Hmm I wrote a php script the other day using sessions.
Somewhere in the documentation it said

Microsoft Internet Explorer Sessions Fix:

There is one other little tricky issue I must tell you about. Since we 
all know even though Microsoft makes every attempt to dominate the 
world, their software still has issues. Let's take IE 6 for example. 
There's a problem with IE6 that when you are using sessions and you post 
to a form, when you click your back button to make changes in the form, 
you have to click the REFRESH button on that page to get the information 
that you posted back into the form. This only works about 50% of the 
time, the other 50% the users information is lost and they have to type 
it over again. Not a good thing if you are trying to get the person to 
enter their billing information to process an order. They might just get 
irritated and leave. So, here's a solution for that. Enter this right 
below the session_start() 
<http://www.phpfreaks.com/phpmanual/page/function.session-start.html> of 
each script (yes it still must be before anything is output to the 
browser).

| header("Cache-control: private");|

Perhaps it's related. I watched a collegue here try RT3 and when he 
clicked on the back button, he had to reload the page everytime.

The solution to your problem I suspect is to use a other browser.
/nisse

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	       Datorcentralen Luelå tekniska universitet	  
	Name:	Nils-Erik Svangård	e-mail:	nisse at dc.ltu.se	  
	Ph:	+46-920-49244		URL:http://www.dc.ltu.se  
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