[rt-users] Apache Auth, mailgate problems!!

[Rob Walker]

On Tuesday 21 September 2004 12:50 am, Nils-Erik Svangård wrote:
> Hello!
> I was doing a upgrade of our RT (2.0.15) to RT3.2.1. I have set up
> everything and all seems to work.
> The problem I'm having now, is that the place where RT resides requires
> LDAP authentication. It seems that rt-mailgate requires access to the
> webpage. How do I fix this? No mail is delivered to RT3 due to the LDAP
> auth. All authentication is handled by apache.

I presume that you are talking about how rt-mailgate needs to pass the 
authentication which your apache webserver is requiring?

One solution I have used for this is as follows in /etc/aliases:

rt:         "|/usr/bin/rt-mailgate --queue home --action correspond --url \ 
https://webusername:webpassword@hostname.domainname.com"

I also had to set up a webusername within RT to be able to have privileges.

rob