[rt-users] Generating Reports for tickets

Harald Wagener hwagener at hamburg.fcb.com
Wed Sep 22 07:58:07 EDT 2004


Am 22.09.2004 um 05:07 schrieb Serge Bianda:

> Hello All,
>
> I noticed that some of the users on this list have been using RT for a
> long time, and I'm assuming that they do generate reports for their
> bosses. Can someone tell me how they generate reports for tickets and
> exports them to a spreadsheet (excel or OOo?).

RT 3.2 has spread sheet export built in. You can save the result of any 
search as a spread sheet. There are other reporting tools out there. 
Please check the gmane.org archives for details.

Regards,
     Harald




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