[rt-users] deleting ticket from the RT3 database
Ernest Byaruhanga
ernest at afrinic.org
Wed Sep 22 03:59:01 EDT 2004
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hello RT users,
i am using RT3 in the following environment:
OS: RedHat Enterprise Linux AS 3.0
kernel: 2.4.21-4.EL
RT: rt-3.0.10
MySQL: 4.0
Perl: 5.8.0
I would like to know whether it is possible to completely delete a ticket
from the RT3 database, and how to do that.
Much as i have googled, i have failed to find anything on this subject!
any help is greatly appreciated.
regards,
ernest.
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