[rt-users] Mailgate Help with Windows Version 3.0.12

[David Hoffman]

I have done a clean installation of rt-3.0.12.exe.... The only difference is after the fact, I have changed the port for the RT web interface to 8080.

Here are the contents of my rt-mailgate.conf file:

poll mail.domain.com proto pop3:
username xxx password xxx mda "c:/Progra~1/OurInternet/Common/perl/bin/perl.exe c:/Progra~1/Ourinternet/Reques~1/rt/bin/rt-mailgate.in --url http://rt.domain.com:8080/ --queue aQueue --action correspond"
username xxx password xxx mda "c:/Progra~1/OurInternet/Common/perl/bin/perl.exe c:/Progra~1/Ourinternet/Reques~1/rt/bin/rt-mailgate.in --url http://rt.domain.com:8080/ --queue General --action correspond"

When I execute rt-mailgate.bat, I see the following error message and no ticket is created. 

fetchmail: starting fetchmail 6.2.5 daemon
1 message for xxx at mail.domain.com (1359 octets).
reading message xxx at mail.domain.com:1 of 1 (1359 octets) fetchmail: MDA returned nonzero status 127 not flushed
fetchmail: sleeping at Wed Sep 22 14:16:36 2004

I was able to capture the actual email from my filesystem and store it in a txt file called test.txt in C:\
When I execute the following command manually, it creates a ticket as it should.

C:\Program Files\OurInternet\Request Tracker\rt\bin>type \test.txt | perl rt-mailgate.in --url http://rt.domain.com:8080/ --queue aQueue --action correspond

Has anyone successfully been able to activate this function?


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