[rt-users] deleting ticket from the RT3 database

[Ruslan U. Zakirov]

Ernest Byaruhanga wrote:
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> hello Ruslan,
> 
> 
>>>patch is in 'patches' dir.
>>
>>thanks, i am however getting a timeout error while trying to access:
>>
>>http://search.cpan.org/src/RUZ/RTx-Shredder-0.01/patches/
>>
>>is there another site i can find this patch? i will keep trying though,
>>may be its temporary?
> 
> 
> i have downloaded the patch now, but i am wondering how to apply it, as i 
> cant see any README about it. please advise me which file i should copy it 
> to, or how to apply this patch to my RT instance!
cd /opt/rt3/
# or dir where your RT lib dir is located
cat /path/to/patch | patch -p0

> 
> thanks,
> 
> ernest.
> 
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