[rt-users] deleting ticket from the RT3 database

[Ernest Byaruhanga]

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hello Ruslan,

> > patch is in 'patches' dir.
> 
> thanks, i am however getting a timeout error while trying to access:
> 
> http://search.cpan.org/src/RUZ/RTx-Shredder-0.01/patches/
> 
> is there another site i can find this patch? i will keep trying though,
> may be its temporary?

i have downloaded the patch now, but i am wondering how to apply it, as i 
cant see any README about it. please advise me which file i should copy it 
to, or how to apply this patch to my RT instance!

thanks,

ernest.

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