[rt-users] Starting ticket numbering at a given number

[Nils-Erik Svangård]

Matthew Cheale wrote:

> You have to alter the database table and set it's auto number start 
> point.
>
> Jean-Michel Barbet wrote:
>
>> Hi,
>>
>> Currently evaluating RT and trying to have tickets created in it
>> in parallel with req...
>>
>> => How can I set RT to start numbering at a given number ?
>>    How is found the next number to use ?
>>
>> (I tried to modify the id and EffectiveId for the last created ticket
>>  in the Tickets table but it does'nt work. Next ticket is created with
>>  previous next available number, not the one I set).
>>
>> Jean-Michel BARBET.
>>
>
Is this to make RT not start its search from ticket nr 1?
If so how do you search older tickets?
/nisse

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	       Datorcentralen Luelå tekniska universitet	  
	Name:	Nils-Erik Svangård	e-mail:	nisse at dc.ltu.se	  
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