[rt-users] Win32 Email Question

[McCartney, Sean]

	I have the same problem as outlined in this thread.  I replaced
the file in question with the one provided.  It did change the error,
but did not seem to resolve it.
	 
	I now get the following:
	 
	The RT server which handled your email did not behave as
expected. It
	said:
	 
	

	fetchmail: MDA returned nonzero status 75
	 not flushed
	fetchmail: sleeping at Wed Sep 29 10:23:45 2004
	 
	Thanks for the help,
	 
	Sean
	_____________________________
	 
	On Thu, Sep 16, 2004 at 09:24:11AM -0500, Michael H. Brown
wrote:
	> I am getting closer I believe. I am able to get rt-mailgate to
check
	> the proper email account on our Exchange server and it sees
that there
	> are messages. However I am getting the following error after
it checks
	> the mail:
	
	Hey, the attached webmux.pl.in should fix things; just overwrite
the copy
	in "C:\Program Files\OurInternet\Request Tracker\rt\bin" with
this.
	
	Let me know if this works or breaks; I'll make sure it works on
3.0.12-win32.
	
	Thanks,
	/Autrijus/
	#!@PERL@
	# BEGIN LICENSE BLOCK
	#
	# Copyright (c) 1996-2003 Jesse Vincent <jesse at bestpractical.com
<mailto:jesse at bestpractical.com> >
	#
	# (Except where explictly superceded by other copyright notices)
	#
	# This work is made available to you under the terms of Version
2 of
	# the GNU General Public License. A copy of that license should
have
	# been provided with this software, but in any event can be
snarfed
	# from www.gnu.org <http://www.gnu.org/> .
	#
	# This work is distributed in the hope that it will be useful,
but
	# WITHOUT ANY WARRANTY; without even the implied warranty of
	# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU
	# General Public License for more details.
	#
	# Unless otherwise specified, all modifications, corrections or
	# extensions to this work which alter its source code become the
	# property of Best Practical Solutions, LLC when submitted for
	# inclusion in the work.
	#
	#
	# END LICENSE BLOCK
	
	use strict;
	
	BEGIN {
	
	    $ENV{'PATH'}   = '/bin:/usr/bin';                     # or
whatever you need
	    $ENV{'CDPATH'} = '' if defined $ENV{'CDPATH'};
	    $ENV{'SHELL'}  = '/bin/sh' if defined $ENV{'SHELL'};
	    $ENV{'ENV'}    = '' if defined $ENV{'ENV'};
	    $ENV{'IFS'}    = '' if defined $ENV{'IFS'};
	

	    eval { require Apache2; require APR::Table; require
MasonX::Apache2Handler; 1 } or
	    eval { require Apache2; require Apache::compat; 1 } or die
$@
	      if $ENV{'MOD_PERL'}
	      and $ENV{'MOD_PERL'} =~ m{mod_perl/(?:2|1\.9)};
	

	}
	
	use lib ( "@LOCAL_LIB_PATH@", "@RT_LIB_PATH@" );
	use RT;
	
	package RT::Mason;
	
	use CGI qw(-private_tempfiles); #bring this in before mason, to
make sure we
	
	                                   #set private_tempfiles
	

	use HTML::Mason; # brings in subpackages: Parser, Interp, etc.
	
	use vars qw($Nobody $SystemUser $Handler $r);
	
	#This drags in RT's config.pm
	RT::LoadConfig();
	
	use Carp;
	
	{
	
	
	    package HTML::Mason::Commands;
	    use vars qw(%session);
	

	    use RT::Tickets;
	    use RT::Transactions;
	    use RT::Users;
	    use RT::CurrentUser;
	    use RT::Templates;
	    use RT::Queues;
	    use RT::ScripActions;
	    use RT::ScripConditions;
	    use RT::Scrips;
	    use RT::Groups;
	    use RT::GroupMembers;
	    use RT::CustomFields;
	    use RT::CustomFieldValues;
	    use RT::TicketCustomFieldValues;
	

	    use RT::Interface::Web;
	    use MIME::Entity;
	    use Text::Wrapper;
	    use CGI::Cookie;
	    use Time::ParseDate;
	    use HTML::Entities;
	    use HTML::Scrubber;
	    use Text::Quoted;
	
	}
	
	use RT::Interface::Web::Handler;
	$Handler =
RT::Interface::Web::Handler->new(@RT::MasonParameters);
	
	sub handler {
	
	    ($r) = @_;
	

	    local $SIG{__WARN__};
	    local $SIG{__DIE__};
	

	    RT::Init();
	

	    # We don't need to handle non-text, non-xml items
	    if ($r->content_type =~ m/^httpd\b.*\bdirectory/i) {
	        # Our DirectoryIndex is always index.html, regardless of
httpd settings
	        $r->filename( $r->filename . 'index.html' );
	    }
	    elsif (defined( $r->content_type )) {
	        $r->content_type =~ m!(^text/|\bxml\b)!i or return -1;
	    }
	

	    my %session;
	    my $status;
	    eval { $status = $Handler->handle_request($r) };
	    if ($@) {
	        $RT::Logger->crit($@);
	    }
	

	    undef(%session);
	

	    if ( $RT::Handle->TransactionDepth ) {
	        $RT::Handle->ForceRollback;
	        $RT::Logger->crit(
	
	"Transaction not committed. Usually indicates a software fault.
Data loss may have occurred"
	
	        );
	    }
	    return $status;
	
	}
	
	1;
	

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