[rt-users] question about logged in user display

[Falkenburger, David]

I am using RTIR-1.0.5 so I am still on RT-3.0.11. I have started looking at
RT-3.2.2 as well since latest version of RTIR 1.1.2 now supports RT 3.2.x.

What is the standalone unit that I need to customize? I will see if I can
find it but it would be great if you can point me to what I need to change.
Would this also change display of user everywhere? In drop down lists, logon
info at top of page, history entries, etc.

Thanks
Dave

-----Original Message-----
From: Ruslan U. Zakirov [mailto:Ruslan.Zakirov at acronis.com]
Sent: Thursday, September 30, 2004 3:20 AM
To: david.falkenburger at rbc.com
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] question about logged in user display


david.falkenburger at rbc.com wrote:
> Just wondering if there is a config option to display the real name or 
> nickname instead of the userid. I have set up RT to use the lan id's and 
> they are pretty cryptic and mostly numeric. Hard to recognize who 
> updated a ticket, or owns etc. Would be nice to display instead the real 
> name or nick name instead of the userid, or in addition to the userid.
What version of RT do you use?
RT 3.2.x uses standalone component to display user entry. All you need 
is customize it.

>  
> Is this option available? Maybe near future?
>  
> Do I just go in a mod the current code to provide this for now?
>  
> Thanks.
> Dave
> 
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