[rt-users] Bad URL? I have the symptom, jut can't find the c ause

Paul Crossman Paul.Crossman at tvguide.com
Mon Apr 4 16:35:14 EDT 2005


Same result on this one also....

Here's two log entries from the /var/log/httpd/access_log.

This is the failure:

<IPADDR> - - [04/Apr/2005:16:28:51 -0400] "POST /index.html HTTP/1.1" 200
2840 "http://chips/rt" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6)
Gecko/20050323 Firefox/1.0.2 Fedora/1.0.2-1.3.1"

This is the success:

<IPADDR> - - [04/Apr/2005:16:29:39 -0400] "POST /rt/index.html HTTP/1.1" 200
7679 "http://chips/rt/" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6)
Gecko/20050323 Firefox/1.0.2 Fedora/1.0.2-1.3.1"


Paul C.

> -----Original Message-----
> From: Anthony Leong [mailto:anthonyl at yorku.ca]
> Sent: Monday, April 04, 2005 4:27 PM
> To: Paul Crossman
> Subject: RE: [rt-users] Bad URL? I have the symptom, jut can't find the c
> ause
> 
> Hello,
> 
>   I am not using fastcgi, but looking at
> http://wiki.bestpractical.com/index.cgi?FastCGIConfiguration , perhaps it
> is:
>  instead of ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi
> 
> Try this  ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
> 
> Anthony
> 
> On Mon, 4 Apr 2005, Paul Crossman wrote:
> 
> > Same result.  :(
> >
> > Paul C.
> >
> > > -----Original Message-----
> > > From: Graham Dunn [mailto:graham.dunn at leitch.com]
> > > Sent: Monday, April 04, 2005 4:01 PM
> > > To: Paul Crossman
> > > Subject: Re: [rt-users] Bad URL? I have the symptom, jut can't find
> the
> > > cause
> > >
> > > On Mon, Apr 04, 2005 at 03:31:57PM -0400, Paul Crossman wrote:
> > > >
> > > > It seems that whenever someone uses the link http://rtserver/rt/
> they'll
> > > > proceed normally into the "RT At A Glance" screen and are able to
> use RT
> > > as
> > > > normal.  However, those that use the link http://rtserver/rt (note
> no
> > > > trailing slash) get the mangled GPL code above.  I've looked at the
> > > > RT_SiteConfig.pm and httpd.conf, and can't see a specific line where
> > > making
> > > > a change would allow both URLs to work.
> > > >
> > > > There's nothing in the Wiki on this either...  anyone got any ideas?
> > > You
> > > > can find a snippet from my httpd.conf below.
> > >
> > > Remove the '/' from your DocumentRoot?
> > >
> > > > > NameVirtualHost *:80
> > > > >   <VirtualHost *:80>
> > > > >     ServerAdmin root
> > > > > #    DocumentRoot /var/www/html/
> > > > >     DocumentRoot /opt/rt3/share/html/
> > > > >     # Adding the following for RT (the ticket tracker)
> > > > >     AddHandler fastcgi-script fcgi
> > > > >     <Directory "/opt/rt3/share/html">
> > > > >         Options FollowSymLinks ExecCGI
> > > > >         AllowOverride None
> > > > >     </Directory>
> > > > >     # Pass through requests to display images
> > > > >     Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
> > > > >   </VirtualHost>
> > > > > FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
> > > > > ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > RT Administrator and Developer training is coming to your town soon!
> (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com
> for details.
> >
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >



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