[rt-users] Priority & Escation

[Russell Mosemann]

On Tue, 5 Apr 2005, Thomas Earl wrote:

> I got the rt-escalate script working with no problems, but I'm wondering
> if there is someway to make a ticket that is over due or reaching its
> due date to stand out, maybe high light it in red or something... 

This might be a starting place.

http://wiki.bestpractical.com/index.cgi?ShowStatusInColor

----
Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
"We deliver anywhere in the world in 30 minutes or less, or the
 next one's free." - Nuclear missle silo commander