[rt-users] Priority & Escation

[Thomas Earl]

That works... Thanks for your help and sorry for the poor spelling...

Tom

On Tue, 2005-04-05 at 16:32, Russell Mosemann wrote:
> On Tue, 5 Apr 2005, Thomas Earl wrote:
> 
> > I got the rt-escalate script working with no problems, but I'm wondering
> > if there is someway to make a ticket that is over due or reaching its
> > due date to stand out, maybe high light it in red or something... 
> 
> This might be a starting place.
> 
> http://wiki.bestpractical.com/index.cgi?ShowStatusInColor
> 
> ----
> Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
> "We deliver anywhere in the world in 30 minutes or less, or the
>  next one's free." - Nuclear missle silo commander