[rt-users] ticket rejection email

Ennis William McCaffrey ennis at mail.twcgb.net
Tue Apr 5 18:33:47 EDT 2005


RT Users:

I'm running RT 3.4.1 on Fedora Core 3 with MySQl.

When an approver rejects a ticket, the initial requester never gets an email 
stating their ticket was rejected.

How do I remedy this situation?

Thanks,

Ennis McCaffrey

Time Warner Cable
Digital Network Engineer

1001 West Kennedy Avenue
PO Box 145
Kimberly, WI 54136

(920) 831-9220 Office
(920) 378-0416 Cell

Ennis at Mail.TWCGB.NET




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