[rt-users] ticket rejection email

[Ennis William McCaffrey]

For that matter, when a ticket gets approved; the origionating user nevers gets 
an email stating the ticket was approved, either.

Ennis McCaffrey

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>Date: Tue, 5 Apr 2005 17:33:47 -0500 (CDT)
>From: Ennis William McCaffrey <ennis at mail.twcgb.net>
>To: rt-users at lists.bestpractical.com
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>Subject: [rt-users] ticket rejection email
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>RT Users:
>
>I'm running RT 3.4.1 on Fedora Core 3 with MySQl.
>
>When an approver rejects a ticket, the initial requester never gets an email 
>stating their ticket was rejected.
>
>How do I remedy this situation?
>
>Thanks,
>
>Ennis McCaffrey
>
>Time Warner Cable
>Digital Network Engineer
>
>1001 West Kennedy Avenue
>PO Box 145
>Kimberly, WI 54136
>
>(920) 831-9220 Office
>(920) 378-0416 Cell
>
>Ennis at Mail.TWCGB.NET
>
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Ennis McCaffrey

Time Warner Cable
Digital Network Engineer

1001 West Kennedy Avenue
PO Box 145
Kimberly, WI 54136

(920) 831-9220 Office
(920) 378-0416 Cell

Ennis at Mail.TWCGB.NET