[rt-users] Yahoo! Mail and utf-8 encoding?

[Jesse Vincent]

On Wed, Apr 06, 2005 at 10:42:20AM -0400, Vivek Khera wrote:
> Last week or so, we've gotten many curious responses from yahoo mail 
> users who are reporting blank ticket responses.  Sure enough, if you 
> correspond with our RT 3.2.3 instance via yahoo, all you see is the 
> headers.  If you click the little link on the lower right corner of 
> yahoo's mail to "save message text" you see the content.  In the main 
> window you do not.  I'm suspecting it has something to do with RT 
> setting the encoding to utf-8.
> 
> Has anyone else seen this?
> 

Yes. Search for Content-Encoding 8bit and 8-bit. It'll be fixed in
3.2.4/3.4.2


> Vivek Khera, Ph.D.
> +1-301-869-4449 x806



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