[rt-users] Yahoo! Mail and utf-8 encoding?

[Vivek Khera]

Last week or so, we've gotten many curious responses from yahoo mail 
users who are reporting blank ticket responses.  Sure enough, if you 
correspond with our RT 3.2.3 instance via yahoo, all you see is the 
headers.  If you click the little link on the lower right corner of 
yahoo's mail to "save message text" you see the content.  In the main 
window you do not.  I'm suspecting it has something to do with RT 
setting the encoding to utf-8.

Has anyone else seen this?


Vivek Khera, Ph.D.
+1-301-869-4449 x806
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 2476 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050406/abaf8b3d/attachment.bin>