[rt-users] ticket rejection email

[Ennis William McCaffrey]

Thanks for the info, Sam.

I've re-worked approvals according to the following URL from the Wiki:

	http://wiki.bestpractical.com/index.cgi?ApprovalCreation
	
My approvals are now working great!

I would recommend using this URL for creating approvals, it works great!

Many thanks to the author.

Uhmm, RT is a great ticketing system for my department, and it's both free as in 
speech and almost free as in beer!

I was wondering, as a way to give something back to the RT community; if anyone 
would be interested in my writing up my experiences implementing approvals in 
RT?


Ennis McCaffrey

Time Warner Cable
Digital Network Engineer

1001 West Kennedy Avenue
PO Box 145
Kimberly, WI 54136

(920) 831-9220 Office
(920) 378-0416 Cell

Ennis at Mail.TWCGB.NET