[rt-users] Showing stalled tickets
Tim Bishop
tim-lists at bishnet.net
Thu Apr 7 05:03:38 EDT 2005
I want to make stalled tickets show up in the "10 highest priority
tickets I own" on the home screen, and when you click on a queue name
under "Quick search".
Both look like relatively simple changes in Elements/MyTickets and
Elements/Quicksearch. But, I'd like to do this using something like the
Callback stuff - since I'd prefer not to modify the RT code itself. Is
this doable?
Cheers,
Tim.
--
Tim Bishop
http://www.bishnet.net/tim/
PGP Key: 0x5AE7D984
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