[rt-users] Hard newlines in RT?

[Jesse Vincent]

On Thu, Apr 07, 2005 at 03:38:04PM +0200, Tomas A. P. Olaj wrote:
> 
> Hello once more,
> 
> More strange questions from me;
> 
> We notice that RT doesn't include hard newlines e.g. '\n' on messages sent
> out from RT. Many e-mail clients doesn't handle this "automagical" in
> presentation, like Windows e-mail clients do.

Again, this is somewhat a function of how you configure RT. Have a look 
in the config file to see if you've changed these defaults:

# Default width: 72
Set($MessageBoxWidth , 72);

# Default wrapping: "HARD"  (choices "SOFT", "HARD")
Set($MessageBoxWrap, "HARD");

> 
> I would guess that there is an internet standard (RFC) that recommends
> max. chars per lines too?!
> 
> -- 
> ________________________________________________________________________
> Tomas A. P. Olaj, email: tomas.olaj at usit.uio.no, web: folk.uio.no/tomaso
>  University of Oslo / USIT (Center for Information Technology Services)
>    System- and Application Management / Applications Management Group
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