[rt-users] Hard newlines in RT?

Tomas A. P. Olaj tomas.olaj at usit.uio.no
Thu Apr 7 09:55:20 EDT 2005


On the marvelous Thu, 7 Apr 2005, Jesse Vincent wrote kindly to me ...

> Again, this is somewhat a function of how you configure RT. Have a look
> in the config file to see if you've changed these defaults:
>
> # Default width: 72
> Set($MessageBoxWidth , 72);
>
> # Default wrapping: "HARD"  (choices "SOFT", "HARD")
> Set($MessageBoxWrap, "HARD");

You've right. I only responded on the behalf of our testers. My fault, not
checking that thorougly.

It comes clear to me that the "resolved"-template was written in a long
sentence. That may be the explaination.

-- 
________________________________________________________________________
Tomas A. P. Olaj, email: tomas.olaj at usit.uio.no, web: folk.uio.no/tomaso
 University of Oslo / USIT (Center for Information Technology Services)
   System- and Application Management / Applications Management Group



More information about the rt-users mailing list