[rt-users] 10 newest unowned tickets... bug?

[Stephen Turner]

At Thursday 4/7/2005 08:47 AM, Russell Mosemann wrote:
>On Thu, 7 Apr 2005, Tim Bishop wrote:
>
> > The 10 newest unowned tickets panel shows the 10 newest unowned tickets
> > across all queues, but only those for queues which you have the right to
> > see?
>
>but only for those queues for which you have the ShowTicket right.
>
> > Rather than the 10 newest unowned tickets on queues which you have the
> > right to see.
>
>That's basically what you said above.

It actually isn't - there's a subtle difference. What seems to happen is 
that the 10 newest unowned tickets system-wide are determined - then of 
those 10, you only get to see those you have rights for. This may only be 3 
tickets.

This is different from showing the 10 newest unowned tickets you have 
rights for.

This one came up on the list a couple of months ago - unfortunately to get 
the second behavior there's a considerable performance hit.

Steve