[rt-users] Hard newlines in RT?

[Jay R. Ashworth]

On Thu, Apr 07, 2005 at 03:55:20PM +0200, Tomas A. P. Olaj wrote:
> On the marvelous Thu, 7 Apr 2005, Jesse Vincent wrote kindly to me ...
> > Again, this is somewhat a function of how you configure RT. Have a look
> > in the config file to see if you've changed these defaults:
> >
> > # Default width: 72
> > Set($MessageBoxWidth , 72);
> >
> > # Default wrapping: "HARD"  (choices "SOFT", "HARD")
> > Set($MessageBoxWrap, "HARD");
> 
> You've right. I only responded on the behalf of our testers. My fault, not
> checking that thorougly.
> 
> It comes clear to me that the "resolved"-template was written in a long
> sentence. That may be the explaination.

That raises a good, if possibly obvious point, Jesse.  Those
parameters, I assume from their names, are *not* applied to templates,
right?

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
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