[rt-users] Notifying another user of the ticket
Todd Chapman
todd at chaka.net
Fri Apr 8 09:27:32 EDT 2005
On Fri, Apr 08, 2005 at 02:55:36PM +0930, Andrew Xenides wrote:
> Hi
>
> If a user has a ticket, and wants another user to look at it, how can they
> bring it to the other persons attention?
>
> Andrew Xenides
>
They can reply/correspond on the ticket and Cc the other user. Or,
if they have permission they can add the other use as a Cc on
the ticket.
-Todd
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