[rt-users] Error proccessing command

Jesse Vincent jesse at bestpractical.com
Wed Apr 13 23:40:41 EDT 2005




On Wed, Apr 13, 2005 at 11:25:55AM -0400, Dustin Schuemann wrote:
> When someone from sends a mail to helpdesk at cdsoc.org from a client like
> Microsoft Outlook Web Access i get a error like this 

Are you sure your MIME::Tools is up to date? Can you submit a bug to
rt-bugs at fsck.com from web outlook to see if it causes the issue? If so,
submit another bug with _that_ stack trace.

> 
> to=<helpdesk at gw003.cdsoc.org>, relay=local, delay=10068, status=deferred
> (temporary failure. Command output: RT server error.  The RT server
> which handled your email did not behave as expected. It said:
> <html><body>  <p align="center"><font face="Verdana, Arial, Helvetica,
> sans-serif"><b>System error</b></font></p> <table border="0"
> cellspacing="0" cellpadding="1">  <tr>   <td nowrap="nowrap"
> align="left" valign="top"><font face="Verdana, Arial, Helvetica,
> sans-serif" size="-2"><b>error:</b> </font></td>   <td align="left"
> valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
> size="-2">Can't locate object method "init" via package
> "MIME::Decoder::QuotedPrint"
> at /usr/lib/perl5/vendor_perl/5.8.5/MIME/Decoder.pm line
> 179.<br></font></td>  </tr>  <tr>   <td nowrap="nowrap" align="left"
> valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
> size="-2"><b>context:</b> </font></td>   <td align="left"
> valign="to
> 
> It looks like it is missing something put i am not sure
> 
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