[rt-users] RE: How are attachments handled in RT?

Labonte, Phil phil.labonte at transcore.com
Fri Apr 15 09:23:45 EDT 2005


Thanks

-----Original Message-----
From: Jon Daley [mailto:bestpractical at daley.snurgle.org] 
Sent: Thursday, April 14, 2005 5:23 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RE: How are attachments handled in RT?

 	What Stephanie was saying is that they aren't stored on the
disk, 
but are instead stored inside of the database.
 	So, the only way to get them is by using a database query like
the 
one she provided.
 	Depending on what database you use, you could do a dump/backup
of 
the database to extract all the attachments if you wanted to.

On Thu, 14 Apr 2005, Labonte, Phil wrote:
> I mean where are the actual files saved to?
>
> -----Original Message-----
> From: Stephane Bortzmeyer [mailto:bortzmeyer at nic.fr]
> Sent: Thursday, April 14, 2005 3:32 PM
> To: Labonte, Phil
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: How are attachments handled in RT?
>
> On Thu, Apr 14, 2005 at 02:12:12PM -0400,
> Labonte, Phil <phil.labonte at transcore.com> wrote
> a message of 17 lines which said:
>
>> If I look at the path from RT (when I look at the link), I cannot
>> find the file on the RT server.
>
> It is in the database (SELECT * FROM Attachments WHERE filename LIKE
> '%.pdf' for instance...)
>
>
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