[rt-users] RE: How are attachments handled in RT?
Jon Daley
bestpractical at daley.snurgle.org
Thu Apr 14 17:23:27 EDT 2005
What Stephanie was saying is that they aren't stored on the disk,
but are instead stored inside of the database.
So, the only way to get them is by using a database query like the
one she provided.
Depending on what database you use, you could do a dump/backup of
the database to extract all the attachments if you wanted to.
On Thu, 14 Apr 2005, Labonte, Phil wrote:
> I mean where are the actual files saved to?
>
> -----Original Message-----
> From: Stephane Bortzmeyer [mailto:bortzmeyer at nic.fr]
> Sent: Thursday, April 14, 2005 3:32 PM
> To: Labonte, Phil
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: How are attachments handled in RT?
>
> On Thu, Apr 14, 2005 at 02:12:12PM -0400,
> Labonte, Phil <phil.labonte at transcore.com> wrote
> a message of 17 lines which said:
>
>> If I look at the path from RT (when I look at the link), I cannot
>> find the file on the RT server.
>
> It is in the database (SELECT * FROM Attachments WHERE filename LIKE
> '%.pdf' for instance...)
>
>
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