[rt-users] Impossible to create a new ticket with attachement as unprivileged user ???!!
Hugues Lepesant
hlepesant at veepee.com
Fri Apr 15 20:14:46 EDT 2005
Hi all,
I post one more time because I didn't solve my problem.
I use RT 3.4.1 installed from source (from 3.2.2 with upgrade to 3.4.1)
with Apache 1.3 and Mysql 4 on Debian.
And user in RT can't create new ticket with attachement.
When he does he have this error, and I have nothing in the log.
"Update type was neither correspondence nor comment"
The ticket is created but without it's attachement.
Only root (with Superuser's right) can create a ticket with attachement.
I've just done a fresh install of RT 3.4.1 with PostgreSQL database, and
Apache2 on Debian, and I still have this problem.
The Global -> GroupRights -> Unprivileged right are :
- CreateTicket
- ReplyToTicket
- SeeQueue
- ShowTicket
The Queues -> GroupRights -> Unprivileged right are :
- ModifyTicket
Any help is welcome.
Best regards,
Hugues Lepesant
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