[rt-users] Some users cannot create tickets others can

Baxter Shepperson baxter at networkinference.com
Wed Apr 20 20:52:24 EDT 2005


  now I think it maybe Apache 2.0 that is causing the problem.  Has anybody else run into this before?  Shall I downgrade to Apache 1.33?


-----Original Message-----
From:	rt-users-bounces at lists.bestpractical.com on behalf of Baxter Shepperson
Sent:	Wed 4/20/2005 3:17 PM
To:	rt-users at lists.bestpractical.com
Cc:	
Subject:	RE: [rt-users] Some users cannot create tickets others can

  Research shows me so far that this was a problem with perl that was resolved with perl version 5.8.3 which is what I'm running.  Could it still be a problem with apache 2.0?  Why would it affect only a few users?  What would be causing browser timeouts for some and not others?


-----Original Message-----
From:	rt-users-bounces at lists.bestpractical.com on behalf of Baxter Shepperson
Sent:	Wed 4/20/2005 3:10 PM
To:	rt-users at lists.bestpractical.com
Cc:	
Subject:	[rt-users] Some users cannot create tickets others can
  Using rt-3.0.10-3 Fedora Core 2.  RT is working brilliantly for some and others cannot create tickets.  Both IE and Firefox just time out or give an error message "queue cannot be created"  All user's permissions are the same.  One even has ALL permissions granted.  Cannot find any errors in mysql logs but I see this error "[Wed Apr 20 14:06:23 2005] [notice] child pid 3264 exit signal Segmentation fault (11)" in my httpd error log.

 I would sincerely appreciate ANY pointers as I feel I am very close and RT is working for me for the most part.


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