[rt-users] Some users cannot create tickets others can
Sam Snow
sam.snow at christianheritageschool.org
Thu Apr 21 00:21:35 EDT 2005
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com on behalf of Baxter
> Shepperson
> Sent: Wed 4/20/2005 3:10 PM
> To: rt-users at lists.bestpractical.com
> Cc:
> Subject: [rt-users] Some users cannot create tickets others can
> Using rt-3.0.10-3 Fedora Core 2. RT is working brilliantly for some and
> others cannot create tickets. Both IE and Firefox just time out or give
> an error message "queue cannot be created" All user's permissions are
> the same. One even has ALL permissions granted. Cannot find any errors
> in mysql logs but I see this error "[Wed Apr 20 14:06:23 2005] [notice]
> child pid 3264 exit signal Segmentation fault (11)" in my httpd error
> log.
>
> I would sincerely appreciate ANY pointers as I feel I am very close and
> RT is working for me for the most part.
>
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com on behalf of Baxter
> Shepperson
> Sent: Wed 4/20/2005 3:17 PM
> To: rt-users at lists.bestpractical.com
> Cc:
> Subject: RE: [rt-users] Some users cannot create tickets others can
>
> Research shows me so far that this was a problem with perl that was
> resolved with perl version 5.8.3 which is what I'm running. Could it
> still be a problem with apache 2.0? Why would it affect only a few
> users? What would be causing browser timeouts for some and not others?
>
>
> Baxter Shepperson said:
> now I think it maybe Apache 2.0 that is causing the problem. Has
> anybody else run into this before? Shall I downgrade to Apache 1.33?
>
As a point of reference, 3.4.1 is working fine for me with apache2, but I
am running it under fastcgi on a debian sarge box.
Sam
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