[rt-users] Help with webrt for Windows

[Scott Ehrlich]

On 4/22/05, Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu> wrote:
> http://wiki.bestpractical.com/index.cgi?Rights

I just read that section, but I'm not sure it applies here (unless I
am educated to the contrary).   I initially logged into rt as root.  
root has full capability to do anything it wants.   I created two
accounts, using rt's users section, and granted "Let this user access
RT" and "Let this user be granted rights".

What do I need to do next to give each account SuperUser access, as root has?
I'm not seeing anything obvious to me to aid with this need.

Thanks.

Scott

> 
> Scott Ehrlich wrote:
> 
> >I successfully installed the Windows version on XP Pro running Service
> >Pack 2.    WebRT's root user logs in fine and can do anything.   But
> >when I created a couple accounts with full rights (both permission
> >boxes checked), then logged in as either of those other accounts, I
> >get permission errors when trying to do anything, like create a ticket
> >or to-do,  etc.    Queues are not listed next to the New (or is it
> >Create?)  Ticket button under the newly created accounts, but they
> >work fine under root.
> >
> >I have restarted the Request Ticket/Apache2 service and rebooted.
> >Still no luck.
> >
> >What am I missing?
> >
> >Thanks.
> >
> >Scott
> >_______________________________________________
> >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> >Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >
> >
> 
> --
> Drew Barnes
> Applications Analyst
> Raymond Walters College
> University of Cincinnati
> 
>