[rt-users] Need help to parse email

[Chris Mason (Lists)]

I am getting tickets from a online reply form I have no control over that
sends the email from the site and includes the users email address as a
key=>value pair, i.e. email: test at test.com. I need to rewrite the header so
that the email is seen to come from that email address in the body so that
the ticket lists the submitters email address as the requestor.
How can I achieve this?

Chris Mason