[rt-users] Question on setting up email of tickets

Sam Snow sam.snow at christianheritageschool.org
Wed Apr 27 17:59:35 EDT 2005


Jonathan Jesse wrote:
> Pardon the ignorance, but I could not find any help through
> wiki.bestpractical.com, but I would like to use an existing smtp server
> to send emails from rt to the rest of my group.
> I am somewhat new to Linux so would need some help on setting this up.
> We currently use MS Exchange as our mail/groupwise program w/ Active
> Directory.  I have some Copiers w/ the scan -> email function that uses
> my smtp server on my exchange server to send emails to people inside my
> organization.  I would like to do the same thing w/ RT.  Bounce emails
> off my exchange servers smtp server.  How can I do that?
> 
> Thanks in advance
> 
> 

More details are needed.
1. What version and flavor of Linux are you running?
2. Do you have a working email server program installed on your current 
Linux server? (if so, you just need to tell it where to send all the 
messages-- ie, to the exchange server.)

Sam



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