[rt-users] Question on setting up email of tickets

[Jonathan Jesse]

Using Debian Sarge and to setup RT I did an apt-get install
request-tracker3.  I think it installed Exim as one of the dependencies.

On Wed, 2005-04-27 at 16:59 -0500, Sam Snow wrote:
> Jonathan Jesse wrote:
> > Pardon the ignorance, but I could not find any help through
> > wiki.bestpractical.com, but I would like to use an existing smtp server
> > to send emails from rt to the rest of my group.
> > I am somewhat new to Linux so would need some help on setting this up.
> > We currently use MS Exchange as our mail/groupwise program w/ Active
> > Directory.  I have some Copiers w/ the scan -> email function that uses
> > my smtp server on my exchange server to send emails to people inside my
> > organization.  I would like to do the same thing w/ RT.  Bounce emails
> > off my exchange servers smtp server.  How can I do that?
> > 
> > Thanks in advance
> > 
> > 
> 
> More details are needed.
> 1. What version and flavor of Linux are you running?
> 2. Do you have a working email server program installed on your current 
> Linux server? (if so, you just need to tell it where to send all the 
> messages-- ie, to the exchange server.)
> 
> Sam