[rt-users] Question on setting up email of tickets

Jonathan Jesse jjesse at ftpb.com
Thu Apr 28 13:08:35 EDT 2005


I ran a dpkg-reconfigure exim4-config and choose each option and tested
it and figured it out.  Works good nw

On Thu, 2005-04-28 at 10:53 -0400, Jonathan Jesse wrote:
> Using Debian Sarge and to setup RT I did an apt-get install
> request-tracker3.  I think it installed Exim as one of the dependencies.
> 
> On Wed, 2005-04-27 at 16:59 -0500, Sam Snow wrote:
> > Jonathan Jesse wrote:
> > > Pardon the ignorance, but I could not find any help through
> > > wiki.bestpractical.com, but I would like to use an existing smtp server
> > > to send emails from rt to the rest of my group.
> > > I am somewhat new to Linux so would need some help on setting this up.
> > > We currently use MS Exchange as our mail/groupwise program w/ Active
> > > Directory.  I have some Copiers w/ the scan -> email function that uses
> > > my smtp server on my exchange server to send emails to people inside my
> > > organization.  I would like to do the same thing w/ RT.  Bounce emails
> > > off my exchange servers smtp server.  How can I do that?
> > > 
> > > Thanks in advance
> > > 
> > > 
> > 
> > More details are needed.
> > 1. What version and flavor of Linux are you running?
> > 2. Do you have a working email server program installed on your current 
> > Linux server? (if so, you just need to tell it where to send all the 
> > messages-- ie, to the exchange server.)
> > 
> > Sam
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> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com



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