[rt-users] Resolve Ticket via Email?

[Drew Barnes]

wiki.bestpractical.com/index.cgi?SetTicketPropertiesViaMail

Stevo wrote:

> All,
>
> Is there a way to change the status of a ticket to resolved via 
> email??  Or does that have to be done via the WebUI?
>
> -Stevo
>
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> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com


-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati