[rt-users] Resolve Ticket via Email?

[Stevo]

Thanks Drew,

I've got this working, but when I reply with the command "Set-Owner: 
stevo", it changes the owner correctly, but those commands are visable 
when the end-user gets the email, which is not supposed to happen 
(according to that wiki page).

The part I believe I'm messing up on is:

"I then have a normal Scrip AFTER this that executes of On Correspond 
Requestors and CC's Template Correspondece."

How do I get the Scrip to run AFTER my custom action?

Stevo


Drew Barnes wrote:
> wiki.bestpractical.com/index.cgi?SetTicketPropertiesViaMail
>