[rt-users] Re: Doubt in LDAP Overlay contributed code in RT

[Ahalya_Nathan at mudnebr.com]

Hi all,
I have the recent LDAP Overlay code for RT and i am trying to integrate 
the following specification into it: 

"At login, the user credentials will be authenticated against AD.  If the 
AD user is valid, then RT will check if the corresponding local user 
exists.  If it does not exist, it will be created using the information 
obtained through AD, and the user will be given access rights (note that 
this differs from the email user creation whereby the user does not have 
rights).  In order to preserve the ability to login with an explicit user 
name, the existing login page would need to be retained and accessed via a 
new URL and any login through it would not use AD, but only the local DB. 
Maintaining the local DB is critical since ticket history is tied to it. 
Thus, users are created and may become inactive, but they are never 
deleted.  Similarly, changes would be required for the logout function and 
to prevent local password changes if the DB entry was derived from AD." 

I am trying to understand the Overlay code so that i can make 
modifications according to the specifications. I couldn't understand the 
part where the Email is sent to the user. Is a email with a password sent 
to the new RT user ? When is the RT Users table updated with the new users 
information?. I am actually not able to understand the flow of the overlay 
code and if someone could give me some documentation or pointers to 
understand the overlay code then it will be helpful. 


Regards,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 449-8218 phone
(402) 449-8131 fax
ahalya_nathan at mudnebr.com
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