[rt-users] Form submission

[Stephen Turner]

At Tuesday 8/16/2005 10:45 AM, Bob Hagen wrote:
>Greetings!
>
>I'm relatively new to RT, so I'm still exploring it a bit and tailoring it 
>to my work environment.  One of the integration challenges I'm facing is 
>how to create web forms for ticket submission.  Is there a way I can have 
>a form kick out an email to RT with the actual Requestor mapped out 
>appropriately?  I wouldn't want to the owner of tickets submitted through 
>the web to have a Request of the www at servername.org.
>
>Is this best done via a direct CGI connections to the database or is there 
>a way to product a formatted email that will map the fields out properly?

Bob,

There's some free software called cgiemail which does what you need - you 
should be able to find out more about it using Google.

Steve