[rt-users] Form submission

[Bob Hagen]

Greetings!

I'm relatively new to RT, so I'm still exploring it a bit and tailoring 
it to my work environment.  One of the integration challenges I'm facing 
is how to create web forms for ticket submission.  Is there a way I can 
have a form kick out an email to RT with the actual Requestor mapped out 
appropriately?  I wouldn't want to the owner of tickets submitted 
through the web to have a Request of the www at servername.org.

Is this best done via a direct CGI connections to the database or is 
there a way to product a formatted email that will map the fields out 
properly?

Regards,
-Bob-