[rt-users] Statistics - graphs

[Victor]

Hello. :)

Make sure you are using the Statistics package from the Wiki:
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage

The package on the web server is old and outdated
(http://download.bestpractical.com/pub/rt/contrib/).

I had problems with scatter graphs in the older code.  Updating to the
code from Wiki fixed all of my statistics package problems.

Hope this helps.

On 8/16/05, Tomas Doyle XA (DL/LMI) <tomas.xa.doyle at ericsson.com> wrote:
> Hi all,
> 
> I recently added the statistics package to my RT3 install im quite impressed with how it graphically represents calls etc.
> but it all works but one section the   Time to Resolve (scatter graph) im just getting a box with an x in it, meaning it cant display this type of picture/graph i think?
> Has anybody else had this problem as all other graphs work fine.
> Kind Regards
> Tomas
> 
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