[rt-users] How can I get ANY ticket change to notify an Owner?
Matt England
mengland at mengland.net
Sun Aug 21 19:32:07 EDT 2005
How can I get ANY ticket change to notify an Owner?
For example, while testing my RT site, I updated, as account X, the
priority of a ticket owned by account Y. Account Y did not get notified by
email the update of the priority.
Should it? If not, how can I make notifications for any change in the
ticket status, content, meta-data, etc?
-Matt
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