[rt-users] REPLY with attachments - not working

akos.torok at docca.hu akos.torok at docca.hu
Tue Aug 23 13:48:37 EDT 2005


I've written a patch for (almost) the same problem (but not tested yet - 
as Jesse asked), see RT-devel list:
[PATCH] forwarding attachments on web UI for RT3.4.2, 3.4.3

Ákos


tmaciak at ci.grand-rapids.mi.us wrote:

>When our "owners" reply to a ticket, and include an attachment, the email reply is sent to the requestor
>However the attachment is not included in the email.  Is this standard functionality? Or is there a flag
>I have to turn on somewhere to get the attachments included in the "reply" message? 
>
>
>T.J. Maciak
>
>Internet/Intranet Developer
>Department of IT
>City of Grand Rapids
>P: (616)456-3713
>F: (616)456-3448
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>  
>




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