[rt-users] RT 3.4.4 + RTFM 2.0.4
Robert Bell
robert at thebellfamily.com
Tue Aug 23 13:43:37 EDT 2005
Sorry for the cross-post I wasn't sure which list handled RTFM user issues.
I have installed RTFM 2.04 per the instructions and I have two problems.
I've seen this in the archive and on Google but have not seen a
resolution. Any help would be greatly appreciated.
1. RTFM does not show up in the left column. Screen shots seem to
indicate this should happen.
2. if I access /rt/RTFM directly I get the following error; probably a
symptom of #1?
error: Can't locate object method "new" via package
"RT::FM::ArticleCollection" (perhaps you forgot to load
"RT::FM::ArticleCollection"?) at
/opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.
context:
...
56: <%INIT>
57: my $rows = 10;
58: my $i;
59: my $MyArticles;
60: $MyArticles = new RT::FM::ArticleCollection
($session{'CurrentUser'});
61: $MyArticles->UnLimit;
62: $MyArticles->RowsPerPage($rows);
63: $MyArticles->OrderBy(FIELD => 'LastUpdated', ORDER => 'DESC');
64:
...
code stack: /opt/rt3/share/html/RTFM/Elements/NewestArticles:60
/opt/rt3/share/html/RTFM/index.html:24
/opt/rt3/share/html/autohandler:215
________________________________
Mt RT Setup:
* RedHat Ent. Linux 4 U1 2.6.9-11.EL #1 Fri May 20 18:17:57 EDT 2005
i686 i686 i386 GNU/Linux
* RT $VERSION = '3.4.3';
* DBIx::SearchBuilder 1.3.1
* Server version: Apache/2.0.52
Server built: Jul 8 2005 13:55:46
* using FastCGI, FCGI-0.67 / CGI::Fast 1.05
* mysql Ver 14.7 Distrib 4.1.10a, for redhat-linux-gnu (i386)
* This is perl, v5.8.5 built for i386-linux-thread-multi
More information about the rt-users
mailing list