[rt-users] Re: RT 3.4.4 + RTFM 2.0.4

[Robert Bell]

No one has any clue on this?? Why is there such poor documentation on 
RTFM and RTIM??

Robert Bell wrote:

> Sorry for the cross-post I wasn't sure which list handled RTFM user 
> issues.
> I have installed RTFM 2.04 per the instructions and I have two 
> problems. I've seen this in the archive and on Google but have not 
> seen a resolution. Any help would be greatly appreciated.
>
> 1. RTFM does not show up in the left column. Screen shots seem to 
> indicate this should happen.
> 2. if I access /rt/RTFM directly I get the following error; probably a 
> symptom of #1?
>
> error:       Can't locate object method "new" via package 
> "RT::FM::ArticleCollection" (perhaps you forgot to load 
> "RT::FM::ArticleCollection"?) at 
> /opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.
> context:      ...      56:      <%INIT>
> 57:      my $rows = 10;
> 58:      my $i;
> 59:      my $MyArticles;
> 60:      $MyArticles = new RT::FM::ArticleCollection 
> ($session{'CurrentUser'});
> 61:      $MyArticles->UnLimit;
> 62:      $MyArticles->RowsPerPage($rows);
> 63:      $MyArticles->OrderBy(FIELD => 'LastUpdated', ORDER => 'DESC');
> 64:      ...      code stack:      
> /opt/rt3/share/html/RTFM/Elements/NewestArticles:60
> /opt/rt3/share/html/RTFM/index.html:24
> /opt/rt3/share/html/autohandler:215
>
> ________________________________
>
> Mt RT Setup:
>
> *    RedHat Ent. Linux 4 U1 2.6.9-11.EL #1 Fri May 20 18:17:57 EDT 
> 2005 i686 i686 i386 GNU/Linux
> *    RT $VERSION = '3.4.3';
> *    DBIx::SearchBuilder 1.3.1
> *    Server version: Apache/2.0.52
>    Server built:   Jul  8 2005 13:55:46
> *    using FastCGI, FCGI-0.67 / CGI::Fast 1.05
> *    mysql  Ver 14.7 Distrib 4.1.10a, for redhat-linux-gnu (i386)
> *    This is perl, v5.8.5 built for i386-linux-thread-multi
>