[rt-users] Re: [Rtfm-devel] Re: RT 3.4.4 + RTFM 2.0.4

[Jesse Vincent]

On Wed, Aug 24, 2005 at 09:58:39AM -0700, Robert Bell wrote:
> No one has any clue on this?? Why is there such poor documentation on 
> RTFM and RTIM??

I suspect you're running into one of the issues with Mason 1.30 or 1.31.
I'd recommend backing down to 1.28. Also, give RTFM 2.1.x a shot.

> 
> Robert Bell wrote:
> 
> >Sorry for the cross-post I wasn't sure which list handled RTFM user 
> >issues.
> >I have installed RTFM 2.04 per the instructions and I have two 
> >problems. I've seen this in the archive and on Google but have not 
> >seen a resolution. Any help would be greatly appreciated.
> >
> >1. RTFM does not show up in the left column. Screen shots seem to 
> >indicate this should happen.
> >2. if I access /rt/RTFM directly I get the following error; probably a 
> >symptom of #1?
> >
> >error:       Can't locate object method "new" via package 
> >"RT::FM::ArticleCollection" (perhaps you forgot to load 
> >"RT::FM::ArticleCollection"?) at 
> >/opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.
> >context:      ...      56:      <%INIT>
> >57:      my $rows = 10;
> >58:      my $i;
> >59:      my $MyArticles;
> >60:      $MyArticles = new RT::FM::ArticleCollection 
> >($session{'CurrentUser'});
> >61:      $MyArticles->UnLimit;
> >62:      $MyArticles->RowsPerPage($rows);
> >63:      $MyArticles->OrderBy(FIELD => 'LastUpdated', ORDER => 'DESC');
> >64:      ...      code stack:      
> >/opt/rt3/share/html/RTFM/Elements/NewestArticles:60
> >/opt/rt3/share/html/RTFM/index.html:24
> >/opt/rt3/share/html/autohandler:215
> >
> >________________________________
> >
> >Mt RT Setup:
> >
> >*    RedHat Ent. Linux 4 U1 2.6.9-11.EL #1 Fri May 20 18:17:57 EDT 
> >2005 i686 i686 i386 GNU/Linux
> >*    RT $VERSION = '3.4.3';
> >*    DBIx::SearchBuilder 1.3.1
> >*    Server version: Apache/2.0.52
> >   Server built:   Jul  8 2005 13:55:46
> >*    using FastCGI, FCGI-0.67 / CGI::Fast 1.05
> >*    mysql  Ver 14.7 Distrib 4.1.10a, for redhat-linux-gnu (i386)
> >*    This is perl, v5.8.5 built for i386-linux-thread-multi
> > 
> 
> _______________________________________________
> Rtfm-devel mailing list
> Rtfm-devel at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtfm-devel
> 

--