[rt-users] RT decides to change my query
Chris Benard
chris at highlandclinic.com
Thu Aug 25 12:41:49 EDT 2005
This is where I typed the query. It changes my query when I hit apply.
It's extremely frustrating.
Chris
Stephen Turner wrote:
> At Thursday 8/25/2005 11:05 AM, Chris Benard wrote:
>
>> RT changes my query to say AND, instead of OR after the owner of
>> cbenard. I've formatted this SEVERAL ways, but none seem to work.
>> Here's what I'm trying to do: I want to see all tickets in all queues
>> that are owned by me, and I want to see all tickets in General owned
>> by me or Nobody. The only status on any of the tickets that I want to
>> see is open and new.
>
>
> You might find that the 'Advanced' search screen is the best way to do
> what you need -
>
> Steve
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